For appointments and routine enquiries about pain assessment or treatment, contact the clinic using the details below or the enquiry form.
Call: +65 8860 1861
WhatsApp: Message the clinic
Email: drthor@novenapain.com
Clinic locations
Please confirm the clinic location when arranging your appointment.
- Mount Elizabeth Novena Hospital
38 Irrawaddy Road, #07-51, Singapore 329563. - Mount Alvernia Medical Centre D
820 Thomson Road, #06-54, Singapore 574623. - Farrer Park Hospital, Connexion
1 Farrer Park Station Road, #15-19, Singapore 217562.
When symptoms need urgent assessment
New difficulty passing urine, loss of bladder or bowel control, numbness around the genitals or anus, or severe or worsening symptoms in both legs require emergency assessment. New or worsening limb weakness also needs urgent medical attention. Go to an emergency department rather than waiting for this form to be answered. [8]
Insurance and preparation
Please check your exact insurance plan with the insurer and clinic before treatment. Panel arrangements, exclusions, deductibles, co-payments and approval requirements vary. We cannot guarantee coverage through this website. [6]
Bring your medication list, relevant scan images and reports, and a referral letter if available. Our patient FAQs explain common preparation and payment questions.
Send a routine enquiry
Include enough information for the team to arrange the next step. Please avoid sending identity documents or detailed medical records in an initial enquiry; ask the clinic how to provide them.
Sources and further reading
- [6] Singapore Ministry of Health. Comparison of Integrated Shield Plans.
- [8] NHS. Sciatica.
- [10] The Pain Specialist / Novena Pain Management Centre. Clinic contact information.
Sources checked: 10 November 2026.